Privacy Policy

Last Updated: 24 October 2026

1. Introduction

Welcome to Vivek Corporation. We value your privacy and are committed to protecting your personal information when you visit our website, browse products, place orders, or contact our customer support team. This Privacy Policy explains how we collect, use, store, and protect your information.

2. Information We Collect

When you use our website, we may collect the following information:

• Personal Information: Name, email address, phone number, billing address, and shipping address.

• Order Information: Products purchased, order history, delivery details, and transaction status.

• Account Information: Login details and account preferences, where applicable.

• Payment Information: Payment status and transaction references. Payment card details may be processed by our payment providers.

• Technical Information: IP address, browser type, device information, website usage, and cookies, where applicable.

• Customer Support Information: Messages, enquiries, and information you provide when requesting assistance.

3. How We Use Your Information

We may use your information to:

• Process and confirm orders for smartphones and electronic accessories.

• Arrange shipping, delivery, returns, and refunds.

• Provide order tracking and customer support.

• Send order confirmations and important service updates.

• Manage customer accounts and improve website functionality.

• Detect fraud, prevent unauthorized transactions, and maintain website security.

• Send promotional emails or offers where permitted by law and applicable preferences.

• Comply with legal, accounting, and regulatory requirements.

4. Payment Security

Payments made through our website may be processed by third-party payment gateways. Your payment information is handled according to the relevant provider’s privacy and security practices.

We do not ask customers to share passwords, OTPs, PINs, or confidential banking credentials through email or customer support messages. Never share these details with anyone.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to maintain shopping cart sessions, remember preferences, improve website performance, and understand visitor activity.

You can manage cookies through your browser settings. Disabling certain cookies may affect features such as login sessions, shopping carts, or checkout functionality.

6. Sharing of Information

We do not sell your personal information. We may share relevant information with trusted service providers when necessary, including:

• Payment gateways for processing transactions.

• Courier and logistics partners for delivering orders.

• Website hosting, security, and technical service providers.

• Customer support and communication service providers.

• Government authorities or other parties where required by applicable law.

Service providers may process information according to their contractual obligations and applicable privacy requirements.

7. Data Storage and Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no online system or electronic transmission can be guaranteed to be completely secure. We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including applicable legal and accounting requirements.

8. Shipping, Returns, and Refunds

To fulfil your purchase, we may share your name, contact details, delivery address, and relevant order information with courier partners.

If you request a return, replacement, or refund, we may use your order and transaction information to verify the request and process it according to our applicable policies.

9. Marketing Communications

We may send promotional offers, product announcements, and updates where permitted by law. You can opt out of marketing emails using the unsubscribe option, where available, or by contacting us.

Even if you opt out of marketing, we may still send essential communications about your orders, account, or service requests.

10. Third-Party Links

Our website may contain links to manufacturer websites, payment services, courier tracking pages, and other third-party platforms. These websites have their own privacy policies and practices.

Vivek Corporation is not responsible for the privacy practices of external websites. Please review their policies before sharing personal information.

11. Your Privacy Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also raise concerns about how your information is being used or withdraw consent where applicable.

To make a privacy-related request, contact us through our Contact Us page. We may need to verify your identity before processing certain requests.

12. Children’s Privacy

Our website is intended for general customers and is not specifically directed at children. Individuals who cannot legally consent to the processing of their personal information should use the website with the involvement of a parent or legal guardian, where required by law.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business, website features, service providers, or legal requirements. The latest version will be published on this page with its updated date.

14. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact Vivek Corporation through our Contact Us page.

Vivek Corporation
Website: https://vivekcorporation.com/
Contact: Please use the contact details published on our website.